Digital delivery and eligibility
Licenses deliver digitally after payment. Because access begins immediately, refunds are limited to cases outlined below.
Submit refund requests within 24 hours of purchase with your order ID and reason.
When refunds may be approved
Duplicate charges, failed delivery despite confirmed payment, or technical activation failures verified by support may qualify for review.
See also Terms of Use.
How to request a refund
Use the Support page with subject "Refund Request", your order ID, purchase date, and issue summary.
Approved refunds process back to the original payment method when possible. Pricing details live on Pricing.